Terms of Service - Business to Business (B2B)
Effective as of: July 30, 2026 • Applicable only to Puerto Rico
1. Scope and Acceptance
These Terms of Service apply to all business customers (B2B) of Inspiración Corp. in Puerto Rico. By making a wholesale purchase, whether through a visit from the sales team or through the online store at www.inspiracioncorp.com, the customer agrees to these terms. These terms do not apply to retail sales or customers outside Puerto Rico.
2. Discounts and Customer Tiers
The discount will be applied to the catalog price or suggested retail price and will be determined based on the invoices paid by the customer during the annual period beginning July 1 of the previous year and ending June 30 of the current year.
Standard Tier: 30% discount. Paid purchases of less than $1,500 during the annual period.
Premium Tier: 40% discount. Paid purchases of $1,500 or more during the annual period.
At the end of each annual period on June 30, Inspiración Corp. will review the total invoices paid by the customer during the preceding twelve months. The applicable tier will take effect on July 1:
- If the total is less than $1,500, the customer will be classified under the Standard Tier.
- If the total is $1,500 or more, the customer will be classified under or remain in the Premium Tier.
If a Standard Tier customer reaches $1,500 in paid purchases during the annual period, the customer will be immediately upgraded to the Premium Tier for subsequent purchases. This discount will not be applied retroactively. The customer will retain Premium Tier status for the remainder of the current period and for the entire following annual period.
To retain Premium Tier status after that additional annual period, the customer must again reach a minimum of $1,500 in paid purchases between July 1 of the previous year and June 30 of the current year. If the customer does not reach that volume, the customer will return to the Standard Tier beginning the following July 1.
Online-only customers: Customers who purchase exclusively through the online store and do not receive visits from the sales team will automatically qualify for the Premium Tier, regardless of their annual purchase volume.
Special sales: All special sales or sales made at promotional prices are considered final sales.
Suspension of benefits: Inspiración Corp. reserves the right to suspend discounts and other benefits if the customer fails to comply with these terms.
3. Shipping
Inspiración Corp.’s shipping provider in Puerto Rico is Island Wide. The shipping cost billed to the customer is the actual cost charged to Inspiración Corp. by Isla Wide; it is passed on to the customer without any additional markup.
3.1 Our Gift on Orders of $300 or More
At Inspiración Corp., we honor the businesses that walk alongside us. As part of our mission, for every order of $300 or more, the lowest-priced item included in the order will be provided free of charge. The value of the item may range from $11.94 to $23.94, depending on the products included in the order. This benefit provides you with sellable merchandise that will bless your business and your customers.*
*For this benefit to apply, the order subtotal must be greater than $312.50, calculated after applying the discount corresponding to the customer’s tier and before adding sales and use tax (IVU).
3.2 Shipping Risk and Responsibility
Risk: The risk of loss or damage transfers to the customer at the time of shipment.
Carrier: If Inspiración Corp. pays for or coordinates all or part of the shipment, it reserves the right to select the carrier.
Address: The customer is responsible for providing a valid and secure delivery address.
4. Payment Terms
General rule: All orders must be prepaid at the time of purchase or paid cash on delivery (COD), unless the customer has a signed and valid Net 30 Commercial Credit Agreement.
Accepted payment methods:
- Bank deposit: Banco Popular de PR — Account: 273042334 • Routing number: 021502011. Send proof of payment to servicio@inspiracioncorp.com.
- Check: Payable to INSPIRACIÓN CORP. Mail to: PO BOX 391 PMB 32, Toa Alta, PR 00954.
- Debit or credit card: Visa and Mastercard through the website.
- ACH transfer: Payment may be made online through the website or using our banking information.
- ATH Móvil Business: InspiracionCorp (include the invoice number in the note).
Returned payments: Any returned check, rejected ACH debit, or declined debit or credit card payment will incur a $25.00 fee, corresponding to the current bank fee.
5. Credit Terms and Returns
5.1 Regular (“Everyday”) Products
Final sales: All sales are final.
Errors and defects: If a product is received in error or is defective, written notice must be provided within five (5) business days of receipt by emailing devoluciones@inspiracioncorp.com. Any adjustment will be granted at Inspiración Corp.’s discretion in the form of a credit or replacement.
5.2 Seasonal Products
Returns of unsold seasonal products are permitted subject to the following conditions:
- Account in good standing: The account must be current, with no balances more than 30 days past due, and payment must have been completed in full in accordance with the invoice terms.
- Deadline: Returns must be reported within thirty (30) days following the date of the corresponding holiday by emailing devoluciones@inspiracioncorp.com.
- Condition and shipping: Products must be intact, unopened, and in their original packaging of six (6) units. Merchandise must be shipped to: PO BOX 391 PMB 32, Toa Alta, PR 00954. Return shipping is the customer’s responsibility.
- Inspection and fee: All returns are subject to inspection and verification. A 25% restocking fee will apply if the established procedure is not followed or if the merchandise is picked up by the sales team.
5.3 Application of Credits
All credits will be applied exclusively to future purchases after approval by the Credit Department. No deductions are permitted until the credit has been formally issued. The current invoice must be paid in full according to its terms.
6. Order Cancellations and Changes
General rule: Once an order has been confirmed, it may not be modified or canceled without the express approval of Inspiración Corp.
Fees: If a cancellation is authorized, administrative or restocking fees may apply.
7. Supplemental Agreements
The following benefits require the corresponding agreement to be signed. The customer may sign the agreement or combination of agreements applicable to the benefits the customer wishes to receive:
- Net 30 Commercial Credit Agreement: Provides a payment term of thirty (30) days from the invoice date, subject to late fees and the conditions established in the agreement.
- Display Rack Agreement: Provides the customer with a display rack owned by Inspiración Corp. on a loan basis for use while an active business relationship exists. Initial purchase and return conditions apply.
8. Confidentiality
The customer agrees not to disclose confidential information concerning Inspiración Corp.’s pricing, commercial terms, designs, catalogs, or operating strategies without prior written consent.
9. Intellectual Property
All designs, trademarks, products, graphic materials, and creative materials used in sales or promotions remain the exclusive property of Inspiración Corp. The customer does not acquire any right to reproduce, copy, or use them outside the authorized context.
10. Limitation of Liability
Inspiración Corp. will not be liable for:
- Damages: Indirect, special, or consequential damages.
- Revenue: Loss of revenue or business interruptions.
- Force majeure: Delays caused by force majeure events, including hurricanes, pandemics, protests, material shortages, and similar circumstances.
11. Acceptance and Notice of Changes
These Terms of Service do not require a physical signature. The customer accepts them by completing any purchase order with Inspiración Corp., whether through the online store or the sales team.
Inspiración Corp. reserves the right to modify these terms at any time. Changes will be considered properly communicated if they are published on the company’s official website, sent by email, or included in the order confirmation or invoice. As a gesture of good faith, Inspiración Corp. will endeavor to provide notice by email before the changes take effect. Changes apply to orders placed after notice is provided.
12. General Provisions
Governing law and jurisdiction: These terms are governed by the laws of the Commonwealth of Puerto Rico. Any dispute will be resolved in the courts of the judicial district corresponding to Inspiración Corp.’s domicile, unless otherwise provided by law.
Contact: servicio@inspiracioncorp.com • +1 (787) 946-1573 • Monday through Friday, 9:30 a.m.–3:30 p.m.