B2B Terms

Date of Update: September 27, 2023

These Terms of Service and Sale apply to sales of Inspiración Corp. products and supplies to Retail Customers, except for product lines that have their own specific terms of sale. Terms of sale may vary for shipments outside of Puerto Rico. Placing an order constitutes your acceptance of these terms. Terms may change or be revoked at Inspiración Corp.'s discretion. If you have any questions, please contact your sales representative or email Customer Service at servicio@inspiracioncorp.com.

DISCOUNTS

  • The 30% Wholesale Discount off the "Suggested Retail Price" applies when purchasing a minimum of $100 after the 30% discount is applied to the total order.
    • Free shipping on orders over $300 after the 30% discount is applied to the total. Shipping must be to an address in Puerto Rico.
  • The 40% wholesale discount off the "Suggested Retail Price" applies to purchases of $500 or more. After the 40% discount is applied to the total order, payment must be received before the order is shipped or paid cash on delivery (COD). Free shipping does not apply. 
  • Discounts may vary depending on product lines and specific promotions. All "Special" sales are considered final.
  • Inspiración Corp customers who do not comply with the terms of service will lose access to discounts and/or free shipping.

PAYMENTS

  • All sales are final.
  • All orders must be paid through the website by MasterCard, Visa, Discover, American Express or can be paid via Bank Deposit, Check sent by mail, ATH Móvil Business or COD.
    • BANK DEPOSIT : Banco Popular de Puerto Rico
      • #Account: 273042334
      • #Route: 021502011
      • Send proof of transaction to: servicio@inspiracioncorp.com
    • CHECK :
      • Addressed to: INSPIRATION CORP.
      • Send by mail to: PO BOX 391 PMB 32, TOA ALTA PR 00954, UNITED STATES
      • Inspiration Corp will charge a fee of $25.00 for each check returned for non-payment.
    • ATH MOBILE BUSINESS :
      • Pay business: INSPIRACIONCORP
      • Add the invoice number to the note.
      • Send proof of transaction to: servicio@inspiracioncorp.com
    • COD : COD payments have a fee of $8.77.
  • All invoices must be paid in full by the due date. Failure to pay within the specified period will result in a monthly interest charge of 1.25% being applied to the outstanding balance.
  • IMPORTANT: At the moment our sales team will NOT be collecting payments.
  • Inspiration Corp customers who do not comply with the terms of service and payment terms will be limited to prepaid orders and COD.

COUNTERS

  • Each counter we provide is the property of Inspiración Corp. for the exclusive use of our products.
  • If you discontinue our services or your account has been inactive for 12 months, please arrange for the return of your counter by contacting us at servicio@inspiracioncorp.com. Each 24-space counter costs $200. Counters with 48 or more spaces cost $400. If the counter is not returned within 30 days of discontinuing our services or if your account has been inactive for 12 months, you will be billed for the counter, and you will be responsible for the charge to your account.

TRANSPORT

  • Merchandise, Supplies and Accessories: Title to and risk of loss of merchandise pass to the customer upon shipment.
  • Inspiración Corp will select the freight carrier for shipments that Inspiración Corp paid for as part of the shipping cost.

RETURNS

  • EVERYDAY: All sales are final. If you receive products, supplies, and/or accessories that were shipped in error or are defective, you must notify Inspiración Corp's Customer Service team via email within 5 business days of the order date (returns@inspiracioncorp.com). Qualifying items will be credited or replaced at Inspiración Corp's discretion.
  • SEASONS: Postcard and Wallet Return Program. Unsold seasonal products may be returned for a full credit subject to the following conditions:
    1. The account should not reflect debts older than 30 days.
    2. Seasonal orders will have a Net Due date, either on the invoice date or the date of the corresponding holiday. Payment must be made in full and cannot be delayed or offset with credits after the season.
    3. After the relevant holiday date, you have 30 days to complete the return process. Any undisputed invoice received more than 60 days after the relevant holiday date is considered final and must be paid in full.
    4. The customer must accept the recommended seasonal shipment. Inspiración Corp may, at its discretion, change seasonal plans (e.g., ship a smaller quantity than ordered and/or substitute similar products).
    5. The shipping charge is the customer's responsibility and is non-refundable.
    6. The customer must display the merchandise during the designated sales season.
    7. The product must be in the same condition as when it was shipped. Only packages containing 6 postcards/wallets with their envelopes in their original, unopened packaging are accepted . All returns are subject to verification.
    8. Return Procedures .
      1. Notify us of the return via email: devoluciones@inspiracioncorp.com.
      2. Send returns by mail, at the customer's expense, to the following address: PO BOX 391 PMB 32, Toa Alta PR 00954, United States.
    9. Any return that does not follow the indicated procedures will be subject to a 25% restocking fee. If the sales team collects the merchandise, the restocking fee will apply.
    10. Credits are issued only for future product purchases and cannot be applied before approval by the credit department. If requested within the established timeframe, credits will be applied to invoices as requested by the customer.
    11. If you believe Inspiración Corp should issue a credit for reasons other than seasonality or for items received in error/defective, please discuss this with your sales representative or contact customer service. Your sales representative will initiate the necessary paperwork for your credit request.
    12. Only purchases made directly from Inspiración Corp have return privileges and are non-transferable.
    13. No deductions for claims are allowed until the credit has been issued by Inspiration Corp.

Publishing deceptive advertisements is illegal. Engaging in such a practice carries a fine of up to $10,000. Consumers may file a complaint with the Department of Consumer Affairs (DACO), pursuant to Law No. 5 of April 23, 1973, as amended.

 

RETURNS

• EVERYDAY: All sales are final. If you receive products, supplies, and/or accessories that were shipped in error or are defective, you must notify Inspiración Corp's Customer Service team via email within 5 business days of the order date (returns@inspiracioncorp.com). Qualifying items will be credited or replaced at Inspiración Corp's discretion.

• SEASONS: Postcard and Wallet Return Program. Unsold seasonal products may be returned for a full credit subject to the following conditions:

  1. The account should not reflect debts older than 30 days.
  2. Seasonal orders will have a Net Due date, either on the invoice date or the date of the corresponding holiday. Payment must be made in full and cannot be delayed or offset with credits after the season.
  3. After the relevant holiday date, you have 30 days to complete the return process. Any undisputed invoice received more than 60 days after the relevant holiday date is considered final and must be paid in full.
  4. The customer must accept the recommended seasonal shipment. Inspiración Corp may, at its discretion, change seasonal plans (e.g., ship a smaller quantity than ordered and/or substitute similar products).
  5. The customer must display the merchandise during the designated sales season.
  6. The product must be in the same condition as when it was shipped. Only packages containing 6 postcards/wallets with their envelopes in their original, unopened packaging are accepted . All returns are subject to verification.
  7. Return Procedures .
    1. Notify us of the return via email: devoluciones@inspiracioncorp.com.
    2. Send returns by mail, at the customer's expense, to the following address: PO BOX 391 PMB 32, Toa Alta PR 00954, United States.
  8. Any return that does not follow the stated procedures will be subject to a 25% restocking fee. This includes the collection of merchandise by the sales team.
  9. Credits are issued only for future product purchases and cannot be applied before approval by the credit department. If requested within the established timeframe, credits will be applied to invoices as requested by the customer.
  10. If you believe Inspiración Corp should issue a credit for reasons other than seasonality or for items received in error/defective, please discuss this with your sales representative or contact customer service. Your sales representative will initiate the necessary paperwork for your credit request.
  11. Only purchases made directly from Inspiración Corp have return privileges and are non-transferable.
  12. No deductions for claims are allowed until the credit has been issued by Inspiration Corp.

 

  • Merchandise, Supplies and Accessories: Title to and risk of loss of merchandise pass to the customer upon shipment.
  • Inspiración Corp will select the freight carrier for shipments that Inspiración Corp paid for as part of the shipping cost.
  • Free shipping on orders over $300 after the 30% discount is applied to the total. Shipping must be to an address in Puerto Rico.
  • Free shipping does not apply to wholesale discounts greater than 30%.